Installation Process

Every step of the way

installation and

post support

Installation Process

Just so that you’re aware how BOSSII installs itself to venues we want to show you the process so that you can plan and consider the variables required in the installation timeframe and when you would be able to go ‘LIVE’

EVERY STEP OF THE WAY, INSTALLATION AND POST SUPPORT

The Six Steps of Success

Our installation Services team will help you design, implement, configure and enhance your bossii solution to meet your needs. We help you get the most out of your solution. Our proven processes and industry experts also ensure that you get a faster install, fewer issues and a high-quality solution that’s easier and less costly to maintain over time.

Step

01

Database Build

We assign one of our team to build your electronic menu, understand your requirements and take you through the entire process.

1 week from information received

Step

02

System Review

You will be able to review all the changes additions and flow of the system as we build it before you decide to implement live in your operation.

However long you need to be comfortable

Step

02

Step

03

Education and Training

We will train and educate you so you can master and manage your operation on your own without our assistance. So you have total control of your POS system.

Completed over a number of sessions.  Can be done in a day or a week.

Step

04

Installation Connectivity

We come on site to install the hardware, we will be there for you to guide you through the entire process and educate you on the hardware in use.

Most installations are completed in a single day

Step

04

Step

05

Go Live

When you go live with the system we will make sure you are ready to go and we will be on site to make any changes you require at that first time of use.

We usually attend onsite for the first 2 days of operations.

Step

06

Help Desk Support

We are here when you need us, all you need to is email or phone us. We will help you and or answer your questions anytime.

We are here 24 / 7 / 365 to support you always

Step

06