One of the greatest advantages partnering with BOSSII brings you is that your support is locally based and waiting for your call. We are available 24 / 7 / 365 via our 1300 805511 phone number or firstname.lastname@example.org
What we have learned in business over the years is that support has to be immediate and has to resolve the problem as soon as physically possible. Downtimes in hospitality are costly and frustrating and can lead to a large loss of goodwill from the venues clients.
With all this in mind BOSSII made an active decision to focus its efforts almost exclusively on the South East Qld market so that not only can BOSSII or any of its support staff travel to the site to meet and discuss operations on a regular basis but if the time comes that you need onsite support, our staff can be at your site within 2 hours if need be.
Whether you are Sunshine Coast, Gold Coast, Toowoomba or Brisbane based we have you covered for the best possible service and support that any POS company could offer because all of our attention and focus is in your direct geographical area.
We are not trying to be everything to everyone around Australia which means our support has no parallel and cannot be beaten by any of our competitors.
There is no email support ticket that your problem goes in to, there is no online portal that you have to remember a user name and password for. You just pick up your mobile and call us at any time of day or night.
Our support staff travel with their phones on at all times and travel with the ability to remotely dial in to your system to initially decipher and fix the problem right there and then and if it is a physical problem can arrange replacement machines simply and quickly.
To do all this we have over the years tested, replaced and decided upon a brilliant set of partners who help us with that support.
Bossii's local support area
Whether you're North of Brisbane, South, East, West or CBD, Bossii has you covered. We have deliberately structured our business to service local restaurants and cafes to offer the best service possible. Anywhere that values personal, attentive service within a two hour drive of the Brisbane CBD should give us a call and compare what we have to offer.